User Management
Birch supports multiple levels of user permissions so you are able to fine-tune access to your routing systems for your users. There are three permissions groups available:
Administrator
Access to all routing systems in organization
Access and editing of their own private softpanels, all shared softpanels and all kiosk panels
Administration of Trunklines
Administration of Probes
Administration of Users and Access Lists
Owner Only (1 per organization): Administration of Billing
User
Access to all routing systems in organization
Access and editing of their own private softpanels
Access to all shared softpanels
Restricted User
Access to sources, destinations and/or devices as defined by access list
Access and editing of their own private softpanel
Access to shared softpanels as defined by access list
Creating or editing a user
To add a new User to the organization, an Administrator can select Add User from the Settings -> Organization page.
If this is the first time the user is has accessed a Birch organization, they will receive an email with their temporary password to log in. If the user already has access to Birch for another organization, they will have the option to choose the organization to log into after the sign in process.
Restricted Users
If you are setting up a Restricted User, an Access Lists should be defined first, then selected when creating the user.
Access Lists
An Administrator can build an Access List which defines sources, destinations, devices and softpanels for a Restricted User to access. An Access List can be added from the Settings -> Organization page by clicking Add Access List.
Devices
Select any Device in the organization to make available to the user. By default both the destinations (DESTS) and sources (SRCS) are available when adding a device, but it is possible to add only the sources or only the destinations for the user to access. This can be helpful to expose to a specific user any source from a Device, but restrict to only a few destinations (such as their station's monitors).
Destinations
Select any individual Destinations from any Device in the organization.
Sources
Select any individual Sources from any Device in the organization.
Softpanels
Select any Shared Softpanels to expose to this user.
The Restricted User will only be able to access the exposed sources, destinations, devices and shared softpanels defined by their access list. It is possible to apply one access list to many different Restricted Users.
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